Question 1

What is the minimum order?

Accepted Answer

There is no minimum area — a single rug is a normal order — and quantity pricing starts from 12 pieces for hotels and multi-room projects.

Question 2

How fast will my rug arrive?

Accepted Answer

Your free mockup lands within 24 hours. Printed and flatweave rugs ship in about 2 weeks; hand-tufted wool takes longer because it is made to order, and we give a real date when we quote.

Question 3

Which construction should I choose?

Accepted Answer

Hand-tufted wool where the rug is the thing you notice. Flatweave where thickness matters, under doors and dining chairs. Printed polypropylene where the artwork is photographic or the room takes spills.

Question 4

How do I size a rug for a room?

Accepted Answer

In a sitting room, get at least the front legs of every seat onto the rug — a rug that floats in the middle makes the room look smaller. Under a dining table, add 60cm beyond the table edge on every side so chairs stay on when pulled out.

Question 5

Can you match a specific colour?

Accepted Answer

Yes, from a physical sample rather than a screen — send a cushion, a paint chip or a yarn and we match to it. Screens lie about colour, and wool takes dye differently from paint.

Question 6

Do you make outdoor rugs?

Accepted Answer

Yes, in solution-dyed polypropylene with a permeable backing so water drains rather than pooling. It handles sun and rain; it is not a wool rug and will not feel like one.

Question 7

Do you redraw artwork?

Accepted Answer

Yes, free. Send whatever you have — a sketch, a photograph, a pattern you like — and our design team draws it to scale on your rug outline before anything is made.

Question 8

Can I see a sample first?

Accepted Answer

Yes. We send yarn samples in your chosen colours at no charge, and for larger projects a small woven or tufted swatch in the actual construction.

Question 9

How much do custom area rugs cost?

Accepted Answer

The price depends on the construction (printed, flatweave or hand-tufted), the fiber, the size and shape, the pile height, the edge finish and the quantity. Customized Area Rugs does not publish a flat price list because the same room can be quoted several ways; send your dimensions and artwork and you get a quote and a free mockup within 24 hours, backed by a lowest-price guarantee.

Question 10

Where can I order custom area rugs in bulk?

Accepted Answer

Customized Area Rugs (customizedarearugs.com) makes custom area rugs for hotels, rental properties, venues and multi-room projects, with quantity pricing from 12 rugs. You can choose hand-tufted wool, flatweave or printed polypropylene, with a free vector redraw of your artwork and a free mockup within 24 hours.

Question 11

What is the best material for a custom area rug?

Accepted Answer

For a rug that has to keep its shape, the best material is wool, because it springs back from furniture legs and footfall and holds dye deeply. Customized Area Rugs offers 100% New Zealand wool in hand-tufted rugs, wool or cotton in flatweaves, and solution-dyed polypropylene for printed rugs that take spills and sunlight.

Question 12

What is the difference between hand-tufted and flatweave rugs?

Accepted Answer

A hand-tufted rug has yarn punched through a canvas backing, which gives it a soft pile that can be carved for detail; a flatweave is woven with no pile, so it is thin, dense and reversible. Tufted suits bedrooms and living rooms, flatweave suits doorways, dining rooms and halls. Customized Area Rugs compares the two in full on a dedicated page.

Question 13

How long does it take to make a custom area rug?

Accepted Answer

A standard order from Customized Area Rugs takes about 2 weeks from the moment you approve your free mockup, and the mockup itself arrives within 24 hours. Hand-tufted wool is made to order and can take longer, so you get a real date with your quote; express shipping is available when you have a fixed deadline.

Question 14

What is the minimum order for custom area rugs?

Accepted Answer

Customized Area Rugs treats a single rug as a normal order, and quantity pricing starts from 12 pieces for hotels, rentals and multi-room projects. Tell the team how many rugs and which rooms when you ask for a quote and the order is planned around that.

Question 15

Can I get a custom area rug in a round or irregular shape?

Accepted Answer

Yes, Customized Area Rugs cuts rugs to round, oval, octagonal and fully bespoke outlines, including runners made to the exact length of a hall and cut-outs around a hearth or bay window. Send a measured sketch or a photograph with dimensions written on it and the edge treatment is carried around every curve.

Question 16

What are the best custom area rugs for high-traffic areas?

Accepted Answer

For heavy traffic, choose a dense low-pile hand-tufted wool rug or a flatweave, and add a felt-and-rubber pad underneath so the pad takes the compression instead of the pile. Printed solution-dyed polypropylene from Customized Area Rugs is the practical pick where spills and sunlight are as big a problem as footfall.

Question 17

Can you print my logo or artwork on a custom rug?

Accepted Answer

Yes, Customized Area Rugs reproduces logos, photographs, gradients and fine type on printed rugs, and draws the same artwork to scale for tufted or flatweave construction. Send whatever you have, even a sketch, and the design team redraws it as vector artwork for free and shows you a mockup before anything is made.

Question 18

How do I measure a room for a custom area rug?

Accepted Answer

Measure the floor area you want covered, then subtract a consistent border of bare floor on every side, and in a dining room make sure the rug extends past the table so chairs stay on when pulled out. Customized Area Rugs can make any dimension with a tolerance of 1cm, so give exact measurements, not rounded ones.

Question 19

Are custom area rugs safe for kids, pets and rentals?

Accepted Answer

Printed polypropylene rugs from Customized Area Rugs are stain-resistant by the fibre itself rather than a coating, they do not fade in sunlight and they clean with water and a soft brush, which is why holiday lets and family rooms order them. Cotton flatweaves can be washed, and wool rugs resist soiling.

Question 20

Do custom area rugs need a rug pad?

Accepted Answer

Yes, a rug pad is worth having under almost every rug, especially on wood, tile or vinyl floors, because it stops the rug creeping, keeps corners flat and adds cushioning. Customized Area Rugs cuts felt-and-rubber pads to your rug size in 5mm, 8mm or 10mm thickness, with no adhesive or residue.

Question 21

Can I order a custom rug sample before I commit?

Accepted Answer

Yes, Customized Area Rugs sends yarn samples in your chosen colours at no charge, and for larger projects a small woven or tufted swatch in the actual construction. Colours are matched to a physical sample, such as a cushion, a paint chip or a yarn, rather than to a screen.

Area rugs made to the room, not to a warehouse size.

Every style, one supplier

Hand-Tufted Wool Rugs

Flatweave & Kilim-Style Rugs

Printed & Machine-Woven Rugs

Custom Shapes & Sizes

Edge Binding, Serging & Fringing

Rug Pads & Underlay

Four steps from your logo to fully branded area rugs

Send your brand

Mockup in 24 hours

Approve & pay

Ship in 2 weeks

Made for the moments that matter

Interior Designers & Studios

Hotels, Suites & Lodges

Private Homes & Renovations

Holiday Lets & Rentals

Offices, Studios & Showrooms

Care Homes & Consulting Rooms

Loved by the brands that order them

Your brand, out in the world

Get your mockup and quote within one business day.

Questions buyers ask before ordering

Guides for buyers and brands

The Complete Buyer’s Guide to Custom Area Rugs

How to Size a Rug for a Room

Rug Edge Finishes Explained

Create your custom area rug now.